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Answers about making cards, pricing, photos, delivery and more.
Getting started
How The Card Genie works and what you can make.
Pricing & payment
What a card costs and when you pay.
Photos & permission
Getting great results, and using photos of other people.
Delivery & printing
Digital and printed cards, and delivery times.
Refunds
Our refund policy and how to ask for one.
Events & weddings
Invitations, RSVPs and event tools.
Reporting & safety
How to report a card and what is not allowed.
Troubleshooting
Fixes when something does not look right.