AI results can vary. If a card fails or does not look right, try these:
- Regenerate it. Previews are free, so generate again for a fresh result.
- Try a different photo. A clearer, well-lit photo with a visible face gives a better result.
- Simplify the scene. Very busy or complex requests are harder; keep it focused.
- Check your connection and reload the page if a generation seems stuck.
Still stuck? Ask the Genie using the help button, or email support@thecardgenie.com and we will help.